The Fluency Project, Inc. (doing business as English Mode) (“English Mode,” “we,” “our,” and/or “us”) values the privacy of individuals who use our application, website (including https://englishmode.app), and related services (collectively, our “Services”). This privacy policy (the “Privacy Policy”) explains how we collect, use, and disclose personal information from users of our Services (“you” or “your”). As used in this Privacy Policy, “personal information” means any information relating to an identified or identifiable individual.
By using our Services, you agree to the collection, use, disclosure, and procedures described in this Privacy Policy. Beyond this Privacy Policy, your use of our Services is also subject to our Terms of Service.
We may collect a variety of personal information from or about you or your devices from various sources, as described below. Where applicable, we indicate whether and why you must provide us with your personal information, as well as the consequences of failing to do so. If you do not provide your personal information when requested, you may not be able to use our Services if that personal information is necessary to provide you with our Services or if we are legally required to collect it.
Account Information.
When you create an account, we may receive personal information such as your name, email address, username, and language learning preferences.
Learning Activities.
When you use our Services for language learning, we may collect information about your learning activities, including:
If you include personal information in any text or other learning interactions, we will collect that information, and it may be used to personalize your learning experience.
Communications.
If you contact us directly, we may receive personal information about you. For example, when you contact us for customer support purposes, we may receive your name, email address, the contents of a message or attachments that you may send to us, and other information you choose to provide. When you communicate with us, third-party vendors may receive and store these communications on our behalf.
Payment Information.
If you make a purchase through our Services (for example, an in-app subscription), we may receive payment-related information, such as your name, billing address, and telephone number. Payment card information is typically collected and processed directly by the applicable app store or payment processor and not stored by us.